Hassan Mahmoudi
Abstract
purpose: Successful implementation of knowledge management applications requires recognition of success factors of knowledge management projects. Hence, the purpose of this paper is to examine the critical success factors of knowledge management in libraries of Ferdowsi University of Mashhad and Shahid ...
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purpose: Successful implementation of knowledge management applications requires recognition of success factors of knowledge management projects. Hence, the purpose of this paper is to examine the critical success factors of knowledge management in libraries of Ferdowsi University of Mashhad and Shahid Chamran University of Ahvaz. Methodology: This is an applied research and the research method is Survey. For collecting data a questionnaires based on (Hung et al., 2005) models is used. This questionnaire divides the critical success factors of knowledge management in ten dimensions. Findings: findings show, among the ten dimensions of critical success factors of knowledge management, manager support is the lowest average and the education is the most average. Finding also showed differences only between the knowledge-based performance measurement dimensions in libraries of Ferdowsi University and Shahid Chamran University. Conclusion: in the Knowledge management programs, success factors are the necessary activities that help successfully implement of knowledge management. These factors in the organization should be created, nurtured and developed.
